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  • Writer's pictureBenjamin

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Updated: Sep 30, 2023

Useful feedback can significantly improve vision, leadership, and execution. It also helps prevent making substantial mistakes.

This and my previous post* cover giving and receiving feedback. Both skills require the courage to be candid and the confidence to be open.

โ€œGenerally speaking, no matter what you're trying to do,

you need feedback to identify exactly where

and how you're falling short.โ€ - K. Anders Ericsson

Here are various sources of feedback and how to obtain the best input.

Your Investors

Among investors, seek advisors who can tell you what you need to hear, not just what you want to hear, to develop as a leader.

You may hesitate to ask for guidance, but impactful mentors want to assist and know that no one is perfect, but everyone can be better.

Focus on a specific problem and prepare the discussion by outlining the issues, steps already taken, and some options for moving forward.

Your Leadership Team

Set the tone by being open to feedback and creating a space for dialogue.

In meetings and 1:1s, ask open-ended questions like:

  • โ€œWhat can I do now to support you better?โ€

  • โ€œWhat would have made that last meeting more productive?โ€

  • โ€œWhat is the best way to get candid feedback from you?โ€

If you follow up with an update, people will appreciate your commitment and will be more likely to share in the future.

Your Overall Team

When talking with the entire team, reach as many people as possible to ask:

  • โ€œIf you could magically change one thing right now, what would that be?โ€

  • โ€œWho is currently underappreciated in their role?โ€

  • โ€œHow could we deliver better or work more efficiently?โ€

Candid assessments and creative ideas encourage vitality and adaption.

"When people stop giving you feedback,

start to worry." - Amanda Pouchot

Your Customers

Engaging with customers can improve your products and services, suggest potential upsells, and increase retention.

By understanding their business plans and needs, you may discover important new opportunities for expansion.

While surveys, customer interviews, and focus groups all help, you should also reach out directly to decision-makers for insights.

Your Peers

Target founders a few steps ahead in a similar journey or in the same industry.

Focus on how they solved problems you now face, such as:

  • โ€œHow did you respond to someone incredibly productive yet disruptive?โ€

  • โ€œWhat is your biggest lesson in seeking useful feedback?"

  • โ€œWhat three things should we target this quarter?โ€

Truly listening requires confidence. Deftly asking open questions to the right people can identify crucial ways to improve your leadership and company.


Photo by Volodymyr Melnyk who can be found here

* The post "How Do I Give Feedback?" can be found here

Our latest newsletter talks about โ€œHow to Face What I Donโ€™t Knowโ€ and โ€œYouโ€™re Doing Fineโ€

๐—ฆ๐—ฐ๐—ฎ๐—น๐—ฒ: ๐—ฅ๐—ฒ๐—ฎ๐—ฐ๐—ต ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฃ๐—ฒ๐—ฎ๐—ธ is a modular handbook with over 130 articles that ascend into topics like leadership, growth, sales, marketing, operations, finance, and teams.

In five minutes, learn the best methods and practical solutions to reach your dreams. Contact for a free copy of "Productivity Hacks for Leaders.โ€

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