No matter how high you reach, there's the fear of falling down.
For many founders, board meetings are a huge source of anxiety. Even if everything is going well with your startup, you may feel the combination of eustress (positive stress), distress (from the challenges you face), and the desire to keep growing. All those influences may be personified by the board members who you perceive will help you celebrate the wins, pass the obstacles, and reach your goals. That makes board meetings seem daunting.
Face the fear and prepare to get the most from your time together.
๐๐ป๐ผ๐ ๐ฌ๐ผ๐๐ฟ ๐๐๐ฑ๐ถ๐ฒ๐ป๐ฐ๐ฒ
Understand investors on a deeper level, such as how they see the company growing and what obstacles they anticipate. Every investor can help somehow (besides funding). Some know key hires or strong vendors, others can introduce potential clients.
Ask what they want to learn and cover in board meetings and what situations warrant an impromptu discussion between meetings.
Iโve known many investors who only give positive feedback. Like eating chocolate, that's great once but unhealthy as a diet. Push for critical feedback to develop as a leader and to form a long-term relationship.
๐๐๐๐จ๐ซ๐ ๐ญ๐ก๐ ๐๐๐๐ญ๐ข๐ง๐
๐๐ถ๐ช๐ญ๐ฅ ๐ข ๐๐ฆ๐ค๐ฌ โ Here are a number of tips on the presentation:
Avoid the temptation to give too much information
Cover accomplishments, major projects, and plans for each team
Highlight the facts useful for strategic discussions
Label the parts which will not be covered in the meeting
Link to sources (collateral, demo videos, reports) for more detail
Use the same template formatting for each meeting
Include some information from prior decks for context
Incorporate visuals such as pictures, charts, and diagrams
๐๐ถ๐ฎ๐ฎ๐ข๐ณ๐ช๐ป๐ฆ โ Create an agenda for your time together and emphasize what will be the key areas of discussion.
๐๐ฆ๐ต๐ต๐ช๐ฏ๐จ โ Find a place where everyone will be comfortable for a few hours. Provide light snacks and drinks.
๐๐ฐ๐ฎ๐ฎ๐ถ๐ฏ๐ช๐ค๐ข๐ต๐ช๐ฐ๐ฏ โ Check with attendees to determine which KPIs will be useful to share. Balance consistent metrics with some new details.
๐ต๐๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐ ๐ ๐๐๐๐๐๐๐๐
If there is an urgent problem, donโt wait for the board meeting. Reach out to investors and get their perspective beforehand and ask for advice on how to facilitate the conversation in the meeting.
๐๐ฆ๐ต ๐ต๐ฉ๐ฆ ๐๐ต๐ข๐จ๐ฆ โ Whenever you suggest expectations and guidelines, it helps focus the meeting. For instance, you may want a productive discussion on a sensitive topic and ask everyone to silence their devices for that period. Opening with a little humor or following a break with a fun exercise encourages people leads to a more productive meeting.
๐๐ป ๐๐ต๐ฒ ๐ ๐ฒ๐ฒ๐๐ถ๐ป๐ด
๐๐ฎ๐ฑ๐ฉ๐ข๐ด๐ช๐ด. Wrestle with big issues. One suggested format:
Accomplishments and Challenges
Performance and KPIs (team leaders may facilitate)
Strategic Topic 1 (then break)
Strategic Topic 2
Board Decisions (e.g. granting options and comp changes)
๐๐ฆ ๐๐ช๐ณ๐ฆ๐ค๐ต ๐ข๐ฏ๐ฅ ๐๐ญ๐ฆ๐ข๐ณ. For major topics, provide context, facts, impact, learning, and cover the next steps.
๐๐ฆ๐ณ๐ด๐ฑ๐ฆ๐ค๐ต๐ช๐ท๐ฆ. Give a context for financials and other reports. Rely on comparisons to show progress, internal (e.g. quarter-to-quarter) or external (e.g. industry & competitive metrics).
๐๐ข๐ณ๐ต๐ฏ๐ฆ๐ณ๐ด. Treat attendees as equally responsible and collaborating towards the best solutions. With decisions, encourage investors to give options, not decisions, e.g. asking โHow have you seen other founders handle this issue?โ Designate next steps if useful (e.g. the investor will introduce you to an expert in the area discussed).
โHow have you seen other founders handle this issue?โ
๐๐ณ๐ข๐ฎ๐ฆ ๐๐ฐ๐ฏ๐ง๐ญ๐ช๐ค๐ต. Encourage opinions and realize that occasionally differences arise. In those cases, build a framework for discussion. Look at the key criteria for making any decision, identify how they align with business, and then weigh options along those criteria. Investors may have other experiences with seemingly similar problems, so this breakdown may help explain the distinctions.
๐๐ถ๐ฆ๐ด๐ต ๐๐ต๐ข๐ณ๐ด. Introduce team leaders to present around performance and KPIs. This gives both sides better exposure and perspectives.
๐๐ฆ๐ธ ๐๐ฅ๐ฆ๐ข๐ด. Experiment each meeting with a brand-new concept (e.g. demo a new product feature) to keep the meetings compelling.
๐๐ณ๐๐ฒ๐ฟ ๐๐ต๐ฒ ๐ ๐ฒ๐ฒ๐๐ถ๐ป๐ด
๐๐ฐ๐ค๐ฌ๐ถ๐ฑ. Right after the meeting, take 5 minutes to write notes on the presentation around delivery and ways to improve next time.
๐๐ข๐ญ๐ญ ๐๐ถ๐ต ๐๐ช๐ฏ๐ด. Acknowledge attendees who really contributed to the meeting whether in a public email or private message.
๐๐ฆ๐ฆ๐ฅ๐ฃ๐ข๐ค๐ฌ. Ask for three aspects of the presentation they appreciated and three ways it can be better.
๐๐ฏ๐ฉ๐ฆ๐ญ๐ฑ๐ง๐ถ๐ญ ๐๐ฐ๐ข๐ณ๐ฅ ๐๐ฆ๐ฎ๐ฃ๐ฆ๐ณ. Address carefully but directly. If needed, ask other board members for advice and possibly to intervene.
๐๐ฉ๐ข๐ณ๐ฆ ๐ธ๐ช๐ต๐ฉ ๐ต๐ฉ๐ฆ ๐๐ฆ๐ข๐ฎ. Repurpose the board deck and key observations to let the team know where things stand. Sharing the deck afterwards helps the team make better decisions. Also, they will know what to give you for future meetings.
Every founder and board is different and the interactions between you will evolve. These ideas should keep your interactions productive and engaging.
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Photo by Tim Trad who can be found here: https://bit.ly/3jaIDfs
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